Smart and Secure
Service Solutions

Our concern is all about the digitization of service and logistic processes. With our products and services, we make your customer service processes more transparent, faster and more efficient. From warranty, repair and replacement processes, through cashback campaigns to the trustworthy payment of handling fees, our digital solutions enable you to cover all your service processes in a holistic way.

Smart Service Engine

With the Smart Service Engine, all customer service processes and data can be recorded, structured and monitored. The SaaS solution enables a transparent control and automation of all service processes. The modular design allows to adapt the system to almost every requirement in customer service.


In addition to the development of software, InfoTip supports medium and large companies in process optimization in the area of service and service logistics. In addition, we offer additional services in the areas of fiduciary payment handling, conduction of recall campaigns and interface programming.

Reduce the No-Failure-Found rate significantly!
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About InfoTip

InfoTip develops and operates IT solutions for the digitization of service processes. One focus is on the highly compatible integration of complex, individual processes in the service and customer service area. With a broad range of SaaS solutions, we support service organizations in delivering service excellence.

Get in touch

InfoTip Service GmbH
Konrad-Zuse-Str. 16
44801 Bochum

Telephone: +49 234 973 349 0
Support: +49 9571 73 90 32
Fax: +49 234 973 349 11
Email: info (at)