InfoTip Service GmbH

From the heart of the "Ruhrgebiet" - for the whole world!

InfoTip Service GmbH was founded in 1997 as a shared, cross vendor IT service provider for the consumer electronics industry in order to provide tools for efficient data communication to qualified retailers and technicians.

Since the first InfoTip solution in 1989, CE industry has gone through enormous changes. In order to accommodate to the continually raising requirements for efficient IT solutions, InfoTip has evolved herself to become a specialist for process optimization in the entire field of service and service logistics through the years - meanwhile for various sectors of industry.

Our sector is service.


Perfect service is because of its complexity the greatest challenge for every company. InfoTip supports her customers in keeping service promisses. Perfect service means that all service processes in the multi-layered distributor-customer relation between manufacturers/vendors, trade/craftsmen/service providers and consumers are systematically structured and transparent for all the involved parties.

So our customers can concentrate their complete energy onto their core business.


Our vison is to offer the most efficient IT solution for service and service related fields of operation. Our customers' processes run transparent and flawless. InfoTip, as a specialist for forging process design and control, is the partner for real and sustainable added value.

We grow with our customers and constantly evolve ourselves. On our way to become the leading European provider for individual specialized solutions in service environments, we are accompanied by long-time customers.

These companies trust InfoTip

and many more...

Key Data

Company name
InfoTip Servicegesellschaft mbH

Registered office

Type of company
GmbH (Limited Liability Company)

Main Office

Managing Director/CEO
Dr. Lars Schäfers, Ludwig Winkler

Year of founding


InfoTip Share Holders
Bosch, Loewe, Metz, Panasonic,
Philips, Sharp, Sony und Thomson


Supervisory Board

The supervisory board, which is elected every five years, consists of the following members:

Jens Härtel (J. Härtel  Unternehmensberatung), Stadtsteinach

Deputy chairman:
Frank Forstreuter (Sharp Electronics (Europe) – Division General Manager)
Albert Geister (Hildesheim)
Stephan Lammers (Stade)
René Schwarz (Panasonic Deutschland GmbH – Director Service)


Ready for Service 4.0?

Then please send us a message or give us a call!

* Mandatory field

About InfoTip

InfoTip develops and operates IT solutions for the digitization of service processes. One focus is on the highly compatible integration of complex, individual processes in the service and customer service area. With a broad range of SaaS solutions, we support service organizations in delivering service excellence.

Get in touch

InfoTip Service GmbH
Konrad-Zuse-Str. 16
44801 Bochum

Telephone: +49 234 973 349 0
Support: +49 9571 73 90 32
Fax: +49 234 973 349 11
Email: info (at)