Additional Produkts

In addition to the Smart Service Engine, InfoTip offers further products. Whether order tracking with the Repair Tracking Service or the guarantee processing with the Global Claiming System (GCS) - our products and services can efficiently digitize almost all processes in the customer service.

Proven Solution

In addition to the Smart Service Engine, we also offer other products such as the Repair Tracking Service (InfoTip RTS) or the Information & Service Suite (ISS). All these products are based on the Smart Serivce Engine (SSE) and its modules.

Additional InfoTip Products

Repair Tracking Service

The Repair Tracking Service helps manufacturers and retailers to efficiently process warranty repairs and complaints.

Information & Service Suite

No more searching for documents or part lists, no complicated filling up of documents for billing of guarantee services ...

Global Claiming System

With the global claiming system, manufacturers are able to complete the whole warranty billing with their retailers.


What does ACC stand for? How does a power supply work? Questions which the InfoTip Kompendium has answers to.

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About InfoTip

InfoTip develops and operates IT solutions for the digitization of service processes. One focus is on the highly compatible integration of complex, individual processes in the service and customer service area. With a broad range of SaaS solutions, we support service organizations in delivering service excellence.

Get in touch

InfoTip Service GmbH
Konrad-Zuse-Str. 16
44801 Bochum

Telephone: +49 234 973 349 0
Support: +49 9571 73 90 32
Fax: +49 234 973 349 11
Email: info (at)