Privacy Statement



The use of our website is generally possible without providing personal data. As far as on our sites personal data (for example name, address or e-mail addresses) is raised, this takes place, as far as possible, always on voluntary basis. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible. The contained web pages can contain links to web pages of other providers, to whom this data security explanation does not extend.

The use of the contact data published within the scope of the imprint obligation by third parties for sending unsolicited advertising and information material is hereby expressly prohibited. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example in the form of spam mails.

Usage of Cookies

We use cookies, which are small text files with configuration information. They help to determine user-specific settings, implement special user functions and assign the current connection to our system to you. We do not collect any personal data via cookies. All functions of the website can also be used without cookies, but some user-defined properties and settings will then not be available. For this purpose, the setting of cookies by our website can be prevented at any time by means of an appropriate setting of the Internet browser used and thus the setting of cookies can be permanently contradicted. Furthermore, cookies that have already been set can be deleted at any time via the Internet browser. This is possible in all common Internet browsers.

Website encryption

For security reasons and to protect the transmission of confidential content, such as your request, which you send to us as a website operator, this website uses SSL encryption. You can recognize this by the fact that the protocol changes from "http://" to "https://" in the address line of the Internet browser and by a lock symbol in your browser line. If SSL encryption is activated, it is not possible for the data you transmit to us to be read by third parties.

Log files on our servers

When using the portal, the web server records your full IP address and other connection information. The server is configured to automatically log the information required to establish the connection. In detail, the IP address, browser type and browser version, operating system used, referrer URL, as well as date and time of your visit are stored. These data cannot be assigned to specific persons. It is not intended to merge this data with other data sources. However, we reserve the right to check this data subsequently if we become aware of any concrete indications of improper use.

Contact via the Website

If you send us enquiries using the contact form, your details, including the contact data you provide there, will be used exclusively for electronic notification to the responsible employee and will not be passed on or stored without your consent.


Our pages include functions of the Twitter service. These functions are offered by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Follow us" function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transmitted to Twitter. We would like to point out that, as the provider of the pages, we are not aware of the content of the data transmitted or how it is used by Twitter. For more information, please see Twitter's privacy policy at You can change your Twitter privacy settings in the account settings under:


Our pages use functions of Google+. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Collection and disclosure of information: Using the Google+ button, you can Publish information worldwide. The Google+ button gives you and other users personalized content from Google and our partners. Google stores both the information that you have given +1 for a content and information about the page that you viewed when you clicked +1. Your +1 can appear in Google services, such as search results or your Google profile, or elsewhere on websites and ads, along with your profile name and photo.

Google records information about your +1 activity to improve Google services for you and others. To use the Google+ button, you need a public Google profile that is visible worldwide and must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name may also replace another name you used when sharing content through your Google Account. The identity of your Google profile may be displayed to users who know your email address or have other identifying information about you.

Use of Information Collected: In addition to the uses described above, the information you provide will be used in accordance with the applicable Google Privacy Policy. Google may publish aggregated statistics about users' +1 activity or share them with users and partners, such as publishers, advertisers or related websites.

Google Maps

We use the Google Maps API to display geographical information visually. When using Google Maps, Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043) also collects, processes and uses data about the use of the maps functions by visitors to the websites. Further information on data processing by Google can be found in Google's privacy policy, which you can access at


Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Every time you visit one of our pages that contains functions of LinkedIn, a connection to LinkedIn's servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click on the "Recommend button" of LinkedIn and are logged into your LinkedIn account, LinkedIn is able to associate your visit to our website with you and your user account. We point out that we as provider of the pages have no knowledge of the content of the transmitted data and their use by LinkedIn. For more information, please see LinkedIn's privacy policy:


On our website we have integrated plugins from Facebook, 1601 South California Avenue, Palo Alto,CA 94304, USA. Visiting our website provides a direct connection to Facebook servers. This will tell Facebook that your IP address has been registered on our website. If you'd like the "Like,""I like." If you click on "Share" or an appropriate button, Facebook automatically assigns your IP address to your user account and allows you to link our website on Facebook to the pages of your profile. This process can only take place if you are logged on to Facebook in parallel. Unfortunately, we have no knowledge of the use and the type of data collected. For more information, please visit Facebook. If you do not want your account to be assigned to your IP address, please log out of your Facebook account before using our website.


We would like to inform you here about the processing of personal data about the function of the XING Share button. The "XING Share Button" is used on this website. When using the XING Share button, a short-term connection is established via your browser to servers of XING AG (XING), with which the XING Share button functions (in particular the calculation/display of the counter value) are performed. XING does not store any personal data about you when you access this website. In particular, XING does not store any IP addresses. There is also no evaluation of your usage behaviour via the use of cookies in connection with the XING Share button. The current data protection information on the XING Share button and additional

Information can be found on this website:

Privacy policy for the use of Matomo

We collect and store data on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes pursuant to Art. 6 Para. 1 letter f DSGVO using the web analysis service software Matomo (, a service of the provider InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, ("Matomo"). Pseudonymised user profiles can be created and evaluated from this data for the same purpose. Cookies may be used for this purpose. The data collected with Matomo technology (including your pseudonymised IP address) is processed on our servers.

The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not combined with personal data about the bearer of the pseudonym.

If you do not agree to the storage and evaluation of this data from your visit, then you can object to the subsequent storage and use at any time by mouse click. In this case, a so-called opt-out cookie is stored in your browser, which means that Matomo does not collect any session data. Please note that the complete deletion of your cookies means that the opt-out cookie will also be deleted and may have to be activated again by you.

Use of Matomo

You can decide here whether a unique web analysis cookie may be stored in your browser to enable the operator of the website to collect and analyze various statistical data. If you wish to opt out, click the following link to place the Matomo deactivation cookie in your browser.

Use of Google Web Fonts

This website uses external fonts, Google Fonts. Google Fonts is a service of Google Inc. ("Google"). These web fonts are integrated by a server call, usually a Google server in the USA. This transfers to the server which of our Internet pages you have visited. The IP address of the browser of the visitor´s terminal device is also stored by Google. Further information can be found in Google´s privacy policy, which you can access here:


Rights of persons concerned

You have the right to information, the right to correction, the right to cancellation, the right to restriction of processing, the right to data transferability, the right to object and the right to appeal to a supervisory authority with regard to your stored personal data at any time.

Right to information

The right to free information about your stored personal data regarding their origin and recipients and the purpose of data processing including a copy of personal data.

Right to correction

The right to have incorrect personal data corrected or incomplete personal data completed. Generally, you can also make these changes on your own responsibility in our portal.

Right to cancellation

The following aspects apply insofar as no legal basis contradicts them. You may have your personal data deleted in the event that you revoke your consent to lawful processing, object to the processing, in which case the data collected or processed in any other way are no longer required or processing is inadmissible for other legal reasons, initially until final clarification (unless you withdraw your objection by written consent).

Right to restriction of processing

In certain cases you can have the processing of your personal data restricted. These cases can be that you deny the correctness of the personal data, then this restriction applies first for the period which we need around the correctness of the data to check. Another case is that the processing is unlawful, but you do not want it to be deleted but only restricted in use. If you need the data to assert, exercise or defend legal claims, you can also refuse the deletion and have its use restricted instead. Processing may also be restricted if you have filed an objection to the processing, but it is not yet clear whether your reasons outweigh our reasons. You may revoke the restriction at any time by giving your written consent.

Right to data transferability

In the event that you wish to receive your personal data that you have stored with us or pass it on to another location, you can view it in the logged in state in your customer account in the "My profile" area, edit it and download it as a structured text file under the menu item "Export my data".

Right to object to the processing

You can object to the creation of user profiles and the processing of your personal data at any time if the processing is based on your prior consent. Unless we have compelling grounds for protection that conflict with your interests, rights and freedoms, we will stop processing after a reasonable period of time for verification. If your personal data is used for the purpose of direct marketing, you have the right to object to such processing at any time.

Right to appeal to a supervisory authority

If you believe that the processing of your personal data violates the EU General Data Protection Regulation (GDPR), you can file a complaint with the competent supervisory authority. Supervisory authority NRW: North Rhine-Westphalia State Commissioner for Data Protection and Freedom of Information, Kavalleriestr. 2-4, DE-40213 Düsseldorf, Germany, Phone: 0211/38424-0

Further questions about data protection

If you have any further questions that this data protection declaration could not answer or if you would like more detailed information on a particular point, we will be happy to answer your questions at any time. Please contact our data protection officer.

Person in charge

This website is operated by:

InfoTip Service GmbH
Konrad-Zuse-Str. 16
44801 Bochum

Phone: + 49 (0) 234 - 973 349 0
Fax: +49 (0) 234 – 973 349 11
E-mail: info(at)

Data Protection Officer

appointed data protection officer by InfoTip Service GmbH:

InfoTip Service GmbH
Mr. Carsten Heusner
Konrad-Zuse-Str. 16
44801 Bochum
E-mail: data-privacy(at)

State: 29.04.2018

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About InfoTip

InfoTip develops and operates IT solutions for the digitization of service processes. One focus is on the highly compatible integration of complex, individual processes in the service and customer service area. With a broad range of SaaS solutions, we support service organizations in delivering service excellence.

Get in touch

InfoTip Service GmbH
Konrad-Zuse-Str. 16
44801 Bochum

Telephone: +49 234 973 349 0
Support: +49 9571 73 90 32
Fax: +49 234 973 349 11
Email: info (at)
Twitter: @infotipgmbh