More than just software
Thanks to over 25 years' experience in optimizing service processes, we know how good service works. As an expert in IT solutions in service management, InfoTip understands complex manufacturer-customer relationships and is therefore able to strengthen these through structured and systematic service and logistics processes.
Whether process consulting in the context of digitization, handling of payment transactions during guarantee procedures or individual interface programming, InfoTip fullfils (almost) every wish.
Individual services for your customer service
Process consulting / optimization
We advise our customers extensively in the conception and optimization of processes in the service and service environment. In doing so, we cover potentials in processes and thus increase profitability.
Product Recall
If you are affected by a product recall, we will not only support you with the right software . Thanks to a large network, we have good contacts with logistics companies, workshops and packaging service providers.
Payment processing
Process-related payments can be handled by InfoTip in trustee form. The fiduciary processing is especially relevant when billing guarantees services or handling fees. The payment handling speeds up the whole payment process.
Interfaces
Do you already have IT solutions for your service which you do not want to change? No problem, our solutions can be connected to or integrated into existing systems like CRM or ERP via various interfaces.
Individual development
Are you looking for an individual IT solution for your service or do you have an idea for a whole new solution? Then do not hesitate to contact us and we will discuss with you all possibilities for implementation.