Services

InfoTip offers a variety of individual services to further improve your service. Whether process consulting in the context of digitization, handling of payment transactions during guarantee procedures or individual interface programming, InfoTip fullfils (almost) every wish.

More than just software

Thanks to over 25 years' experience in optimizing service processes, we know how good service works. As an expert in IT solutions in service management, InfoTip understands complex manufacturer-customer relationships and is therefore able to strengthen these through structured and systematic service and logistics processes.

Whether process consulting in the context of digitization, handling of payment transactions during guarantee procedures or individual interface programming, InfoTip fullfils (almost) every wish.

Individual services for your customer service

Process consulting / optimization

We advise our customers extensively in the conception and optimization of processes in the service and service environment. In doing so, we cover potentials in processes and thus increase profitability.

Product Recall

If you are affected by a product recall, we will not only support you with the right software . Thanks to a large network, we have good contacts with logistics companies, workshops and packaging service providers.

Payment processing

Process-related payments can be handled by InfoTip in trustee form. The fiduciary processing is especially relevant when billing guarantees services or handling fees. The payment handling speeds up the whole payment process.

Interfaces

Do you already have IT solutions for your service which you do not want to change? No problem, our solutions can be connected to or integrated into existing systems like CRM or ERP via various interfaces.

Individual development

Are you looking for an individual IT solution for your service or do you have an idea for a whole new solution? Then do not hesitate to contact us and we will discuss with you all possibilities for implementation.

Ready for Service 4.0?

Then please send us a message or give us a call!

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About InfoTip

InfoTip develops and operates IT solutions for the digitization of service processes. One focus is on the highly compatible integration of complex, individual processes in the service and customer service area. With a broad range of SaaS solutions, we support service organizations in delivering service excellence.

Get in touch

InfoTip Service GmbH
Technologie-Quartier
Konrad-Zuse-Str. 16
44801 Bochum
Germany

Telephone: +49 234 973 349 0
Support: +49 9571 73 90 32
Fax: +49 234 973 349 11
Email: info@infotip.de
Twitter: @infotipgmbh