Trust-based Payment Handling

Process-related payments can be handled by InfoTip, on your behalf and on your account, by trustee. The handling of guarantees, handling fees or rental equipment is particularly relevant in the settlement of payment transactions.

Reliable handling of payment transactions

For many manufacturers, the warranty processing with their retailers and customers is an imperative evil. On the one hand, manufacturers want to offer good service, on the other hand every process also has to be economical. Above all, retailers with a low guarantee volume cause high costs in processing, since many individual transactions and individual bookings occur. Keep in mind, every booking and clarification costs time and money.

Thousands of claims - one contact person

It is easily possible to outsource the complete handling and clarification process for dealers with a small guarantee volume to InfoTip Service GmbH. The procedure stipulates that InfoTip collects, processes, clarifies and makes the appropriate payments in your name in a trustworthy manner. The goal is that you only have one contact who will assemble all the claims in one package and bills them against you like a large customer.

Trust-based Payment Handling for warranty processing
Learn more

Trust-based payment handling is often used as part of a warranty management. We would be pleased to advise you on this topic. Just give us a call or send us a message!

Benefits of Warranty Processing

Cost reduction

Seamless communication between specialized dealers, workshops and manufacturers

Acceleration of case handling

Connection via various interfaces to existing system

For regional, national and international use

Increased customer loyalty through positive service experience

All InfoTip Services

Process consulting

Product Recall

Payment processing


Individual development

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About InfoTip

InfoTip develops and operates IT solutions for the digitization of service processes. One focus is on the highly compatible integration of complex, individual processes in the service and customer service area. With a broad range of SaaS solutions, we support service organizations in delivering service excellence.

Get in touch

InfoTip Service GmbH
Konrad-Zuse-Str. 16
44801 Bochum

Telephone: +49 234 973 349 0
Support: +49 9571 73 90 32
Fax: +49 234 973 349 11
Email: info (at)