Recall Management

The Recall Management System is a global applicable, cloud-based and scalable solution for products recalls of any kind. The system enables you to control and oversee all processes of a recall from gathering customer and product data and shipment of defect goods up to reparation or exchange of devices, centrally. Read more...

Return Management

The InfoTip Return Management System is used for order registration and tracking or tracing of service and return handling for producers and distributors of technical devices in conjunction of customer support (reparation, warranty or service). The system offers controlling and monitoring of connected processes at any time. Read more...

End-of-Life Management

The End-Of-Life Management system is a solution for returning used appliances pursuant to the applicable laws and regulations. That way producers and distributors not just only show their ecological responsibility but also get their hands on valuable raw materials by returning used appliances. Read more...

Repair Management

With the repair and workshop system the pass through times are minimized while raising the service quality at the same time. First of all, repair service provider, workshops and craftsmen can optimize their own workflows with a Repair Management solution. Meanwhile, complete control over all processes and workflows is provided at any time. Read more...